Shop online
Browse our full catalog of routers, switches, Ethernet and fiber cabling, Wi-Fi access points, and rack accessories. Use search to find SKUs by name or model.
Add items to your cart and proceed to checkout. You can pay with M-Pesa STK Push, card, bank transfer, or arrange cash on collection for approved trade accounts.
- Live stock shown on each product page
- Bulk quantities — message us for project pricing
- Nairobi same-day dispatch on in-stock orders placed before 2 PM
Order by phone or WhatsApp
For ISP rollouts, campus Wi-Fi, or structured cabling projects, send your bill of quantities to our sales team. We confirm stock, pricing, and delivery timelines.
Frequently asked questions
Can I order without creating an account?
Yes. Guest checkout is available. Create a trade account later to track orders and save wishlists.
Do you sell to walk-in customers?
Yes. Call or WhatsApp ahead to confirm stock and collection arrangements at our Nairobi supply desk.
Delivery timelines
- Nairobi & environs — same-day or next business day for in-stock orders
- Major towns (Mombasa, Kisumu, Nakuru, Eldoret) — 1–3 business days via courier
- Remote sites — 2–5 business days; project freight quoted separately
Track your order
After payment you receive an order confirmation by SMS or email. Our team shares dispatch details and courier tracking when the parcel leaves Nairobi.
For urgent ISP deployments, WhatsApp us with your order reference for live status.
Frequently asked questions
Can I collect from your office?
Yes. Select collection at checkout or arrange pickup via WhatsApp. Bring your order reference.
Do you deliver heavy rack gear?
Yes. Switches, patch panels, and rack accessories ship on pallets or cartons via trusted couriers.
Our policy
We stand behind genuine networking equipment. If you receive a faulty or incorrect item, contact us within 48 hours with photos and your order number.
- Dead on arrival (DOA) — free replacement or full refund
- Wrong SKU shipped — we arrange swap at no extra cost
- Change of mind — unopened, resaleable stock within 7 days (restocking fee may apply)
- Opened firmware-locked routers — return subject to supplier rules
How to start a return
WhatsApp or email [email protected] with your invoice, serial numbers, and reason. We issue an RMA reference before you ship goods back.
Frequently asked questions
Who pays return shipping?
We cover courier costs for DOA and our picking errors. Customer pays for change-of-mind returns unless otherwise agreed.
Coverage
Products sold by Module Ventures LTD carry the manufacturer's standard warranty unless stated otherwise on the product page. Typical terms:
- Routers & gateways — 1–3 years limited hardware warranty
- Managed switches — 1–5 years depending on brand and tier
- Cables & passive accessories — 12 months against manufacturing defects
- Consumer Wi-Fi — 1 year; enterprise APs often 3 years with registration
Warranty claims
Contact us with proof of purchase, serial number, and fault description. We coordinate RMA with the manufacturer or authorized service centre in Kenya where available.
Frequently asked questions
Does warranty cover lightning or power surge?
Usually excluded. We recommend UPS and surge protection — available in our catalog.
Can you extend warranty?
Ask sales for extended support contracts on enterprise switches and firewalls.